|  | The 
              Force is Strong on This One: LucasFilm's President of Licensing Howard Roffman Takes You Behind 
              the Scenes of a Toy Industry Blockbuster
 By Tim 
              Connolly
 November 1, 2002
 
 
 
 
              
                |  Howard 
                    Roffman |  Toy 
              Directory Monthly: Given that Star Wars' mythology has 
              been so deeply absorbed by our culture, is the creation of brand-awareness 
              a non-issue for Lucasfilm? 
 Howard Roffman: We never rest on our laurels. With 
              new films coming out, as well as a constant flow of new products 
              from toys to games to books, we are very much focused on brand awareness 
              as well as brand management. Rather than say that awareness is a 
              non-issue for Lucasfilm, I would say that because of the deep roots 
              of Star Wars in our culture, we are conscious that a number of forces 
              are already at work outside of our own marketing efforts that contribute 
              substantially to creating brand awareness.
 
 Probably the chief factor is the fact that so many parents who were 
              influenced by Star Wars when they were children or teenagers are 
              now introducing their own children to the Saga. You couldn't ask 
              for a stronger brand endorsement. At the same time, we have to recognize 
              that their children are growing up in a different time and they 
              are bombarded with messages from other properties that are vying 
              for their attention. We have to exist in that environment as well!
 
 TDM: Along the lines of brand awareness... Has 
              Lucasfilm ever entertained the idea of creating its own retail outlets, 
              such as Disney and Warner Bros have done?
 
 HR: A long time ago we evaluated the concept and 
              decided that it was a bad idea for a number of reasons. I'm very 
              glad we made the decision we did. We have a wonderful relationship 
              with the major retailers, who in turn have done a terrific job of 
              featuring and promoting Star Wars products. And I think that is 
              exactly where Star Wars belongs.
 
 TDM: Does Lucasfilm take an active approach to 
              licensing, such as working alongside manufacturers and retailers 
              in creating new products, or by creating "point of difference" 
              amongst retailers to allow them each their own niche?
 
 HR: I think most of our partners would say that 
              we are a pretty proactive licensor. We take our role as shepherds 
              of the brand very seriously, particularly because it is a long-term 
              prospect and needs to be managed accordingly. We try to have the 
              kind of working relationship with our licensees where both parties 
              are bringing good creative ideas to the table and working together 
              to offer the best products to the consumer.
 
 We respect the expertise of our licensees in their product areas, 
              and hopefully they respect our expertise when it comes to Star Wars. 
              Similarly, we've found that retail differentiation is an important 
              part of our marketing strategy. Each of the major retailers IS different, 
              and they deserve to be differentiated in a meaningful way when it 
              comes to their Star Wars programs.
 
 TDM: The number of licensees for Attack of the 
              Clones was one-third less than with Phantom Menace, but without 
              a major drop-off in sales; is this less-is-more approach something 
              that Lucasfilm plans to stick with for future film releases?
 Next Previously 
              published in the November Issue of ToyDirectory online Magazine. RELATED 
            LINKS:
 
 
  The 
            Lowdown on Licensing: ToyDirectory 
            talks with Lucasfilm, McFarlane Toys, and Toys R Us for a view of 
            the whole food-chain 
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